Los Angeles Wave, April 14, 2017
BOYLE HEIGHTS — In an effort to bridge the digital divide, Charter Communications introduced a new stand-alone low-cost, high-speed broadband service, Spectrum Internet Assist at a special ceremony at Robert Louis Stevenson Middle School.
Spectrum Internet Assist offers eligible customers low-cost broadband speeds up to 30 megabytes per second, which meets and even exceeds the Federal Communications Commission’s definition of “high-speed.” Spectrum Internet Assist includes standard features like email boxes, internet security software and a modem at no additional charge.
Spectrum Internet Assist is now available throughout Charter’s legacy service area, and will continue to be rolled out market by market with a goal of covering the remaining Charter footprint by mid-year.
“We’re excited to bring a whole new world of digital access and opportunity to low income families and seniors,” said Tom Rutledge, Charter’s chairman and CEO. “Spectrum Internet Assist is an important next step in providing true high-speed connections to those who would otherwise continue to face a digital inequality in this country.
Assemblyman Miguel Santiago, D-Los Angeles, chair of the Assembly’s new Communications and Conveyance Committee, joined Charter and other government representatives in an auditorium filled with students and parents April 7 at Stevenson to commemorate the introduction.
They were also joined by the California Emerging Technology Fund, School2Home and the Hollenbeck Youth Center of Boyle Heights.
“In my new role, I am 100 percent focused on what we as a state can do to bridge the digital divide and ensure that everyone has equal access to technology,” Santiago said. “I am proud to stand with Charter Communications as they launch their new Spectrum Internet Assist program in my district. I applaud their efforts toward helping California progress, and I can’t wait to see what these students and teachers are able to achieve with regular access to the most up-to-date information at their fingertips.”
Kayla Nick-Kearney | April 10, 2017
California Broadband Council members met in downtown Sacramento last week to discuss the state’s Internet needs and potential solutions. The meeting was led by California CIO Amy Tong, the council's chair....
A portion of the meeting focused on 5G and the Internet of Things with presentations from Verizon and AT&T on network capabilities.
As more things become connected, more Californians need to be connected, California Emerging Technology Fund CEO Sunne Wright McPeak said in a call with Techwire.
With this in mind, AB980 from Assemblymember Jim Wood was introduced to allow Caltrans to lay broadband conduit in high-priority areas under a “dig-once” plan. Techwire recently wrote about the legislation.
During the council meeting, McPeak discussed other legislation, such as the Internet for All Now Act, which was introduced by Assemblymembers Eduardo Garcia, Cecilia Aguiar-Curry, Kevin McCarty and a dozen other legislators. The bill, AB 1665, would expand the reach of the California Advanced Services Fund (CASF), a grant program funded through surcharges that was created a decade ago to help bring broadband to unserved and underserved communitites.
“They are stating very clearly that it is the goal of the state of California to close the digital divide,” McPeak said.
CASF, as currently constructed, uses an existing phone surcharge with the overarching goal of bringing broadband infrastructure to 98 percent of households, especially in rural communities. The goal is that 90 percent of all households using high-speed Internet from home have access on a device that is not a smartphone. But a lingering issue is that 14 percent of Californians who do have high-speed Internet only have a smartphone, which makes them underconnected, McPeak said.
“It’s still difficult for a student to do their homework on a smartphone. It’s difficult to get workforce skills if you’re an adult, using a smartphone only,” McPeak said.
Without connectivity, people cannot access government services and town economies cannot compete. Low-performing schools, which are often located in low-income neighborhoods, don't have access to devices, which can lead to stunted digital literacy, she said.
“That all adds up to 12 million people in California who are not participating in the digital economy,” McPeak said.
By Barbara O'Connor | April 10, 2016
Although California is a powerhouse of technology and innovation, the digital divide persists for rural communities and low-income neighborhoods:
▪ 30 percent of all households don’t have high-speed internet service and a computer at home.
▪ 43 percent of rural residents don’t have reliable high-speed internet access.
While the state has made significant progress since 2008 in increasing home broadband use from 55 percent to 84 percent of all households, the sad news is that too many households remain stuck on the wrong side of the digital divide
And, the gulf between the “digital haves” and “digital have-nots” is the greatest for the most disadvantaged residents: While 16 percent of the overall population is not connected at home with high-speed internet service, 32 percent of low-income households, 32 percent of Spanish-speaking families, 29 percent of people with disabilities, 37 percent of adults without a high-school diploma and 44 percent of seniors remain unconnected.
By Eric Cutright | March 24, 2017
Communication woes plague Orleans, California, a small riverside community located in an isolated corner of Humboldt County. Orleans residents have no cell service, and land-line phones suffer from dropped calls, echo, static and multi-hour outages. Traditionally, high-speed internet in Orleans was completely absent, but no longer. The Karuk Tribe launched Áan Chúuphan (“Talking Line”) internet service in October 2015, and during the first 12 months over half of the community signed up for internet access.
The Karuk Tribe constructed Áan Chúuphan with grant funds from federal and state sources, especially the California Advanced Services Fund. CASF provides excellent opportunities for communities that lack broadband to build the modern infrastructure which has become vital for communication in the 21st century. CASF has funded high-speed internet connections to over 300,000 households in California. Unfortunately, the CASF fund is nearly exhausted, leaving millions of California households in digital darkness.
Extending the life of CASF and injecting it with new capital is the best way for Californians to continue to build out new and faster internet to the vast areas of the state still without reliable communications. The Internet For All Now Act (AB 1665) proposes to do just that.
Assemblyman Eduardo Garcia introduced The Internet For All Now Act in the California State Legislature on Feb. 17. If passed, this act will propel additional high-speed internet access throughout the state for 10 more years, adding millions of dollars to CASF with the explicit goal of approving infrastructure projects that will provide broadband access to no less than 98 percent of California households.
By Cesar Zaldivar-Motts | March 10, 2017
In 2007, my wife Emma Hernandez and I finished graduate degrees at University of Kansas and decided to head home and open a bilingual computer training and digital literacy center in Southeast Los Angeles.
The idea was simple: connect the thousands of people offline to the Internet and make sure they have access to affordable computers and broadband, so they won’t be further disadvantaged from education and job opportunities.
Over the years, I have seen the effects of this approach. The Southeast Community Development Corporation has educated more than 4,000 children and adults in digital literacy skills, connected 2,500 people to broadband at home, sold 500 affordable and often refurbished computers and established 12 computer centers throughout Los Angeles.
We have helped kids do their homework, adults get jobs and seniors connect to health services. We are now also focused on teaching advanced computer skills and providing training in robotics, programming, refurbishment and e-waste.
Some have argued that our work should be handled by public libraries or schools. But there are just too many people in our area — many of whom are low-income and Spanish speaking — who are not well served by those institutions due to underfunding. Indeed, a 2016 California broadband survey conducted by the Field Poll found that among the state’s Spanish-speaking Latinos, only 39 percent connect to the Internet through a home-computing device. Those folks may be smartphone literate, but when it comes to higher Internet skills they are being left behind.
Some examples: Recently, a family of four walked through our doors very distressed. The mother and father had been informed by the landlord of their Section 8 housing that their apartment building was being converted and they had 60 days to move out.
The landlord gave them a web address, which he said contained apartment listings, but the couple didn’t have a computer or Internet at home and they didn’t know how to search online. Our technology center staff taught them to search listings and they discovered they had more housing options than they previously thought, giving them a greater sense of control over their lives.
Or take the example of a factory worker in his late 50s who walked through our doors in need of basic computer help. He has landed a job with a local manufacturing company and the last step of the application was beyond him: filling out an online form — something he had never done. We set him up with a computer and walked him through the process. We also showed him websites that listed similar jobs, should he want to consider other opportunities. His eyes were opened to new possibilities.
Or take the example of a mother of four, who stumbled upon the Southeast Community Development Corporation Technology Center after spending $6 printing out her child’s homework at Kinkos, a fee that was bad for her budget. We gave her son unlimited free time to finish his school assignment and charged his mother 10 cents to print out his report. She now brings all of her children to our technology center, so they can properly finish and submit their homework.
Many people, including some of our elected officials, do not know that half of low-income, urban Californians are disconnected from the Internet, do not have computers at home and lack basic digital literacy skills. Even fewer understand the crucial role community-based organizations play to close the digital divide.
But if they want to ensure educational and economic opportunities for all, they must understand this reality. And then they must put power to action and support the Internet For All Now Act.
AB 1665, which has been introduced to the Legislature by Assemblyman Eduardo Garcia with the support of 11 other legislators, largely calls for support of broadband infrastructure in California’s rural and remote areas. A portion of it, however, demands support for community-based organizations, which are making sure that 21st-century skills and technology are available to all.
Cesar Zaldivar-Motts is executive director of the Southeast Community Development Corporation. He also serves on the boards of directors of several community organizations in Southeast Los Angeles County.
Rick Paulas | December 23, 2016
When you think of California, you think of its mystic coastline and majestic natural parks. You think of San Francisco’s foggy hills and the glimmering sprawl of Los Angeles. Maybe you think of the missions, or the Hollywood Walk of Fame, or the hippies, or the redwoods, or the empty cul-de-sacs of McMansions in Orange County.
What you don’t tend to think about is the huge oval between the Sierra Nevadas and the Coastal Ranges—the 200,000-square-mile swath that encompasses Redding, Stockton, Sacramento, Bakersfield, and the farmland in between. This is California’s Central Valley, one of the most important agricultural regions in the world, where more than 250 crops are grown and nearly a quarter of the country’s food supply is produced.
And yet, there’s barely any Internet access.
Eric Brown | December 16, 2016
Digital health innovations and applications, including virtual doctor’s appointments and smartphone health apps, can help us live better and longer lives.
But many rural Californians don’t have access to these services as access to broadband internet and access to health care is rapidly becoming one and the same.
More than 5 million Californians live in rural areas and many don’t have enough doctors in their communities, as few as 43 primary care physicians per 100,000 people. Some rural residents are forced to drive hundreds of miles for specialty care.
Modern broadband communications networks and technologies can help bridge this gap, connecting patients though videoconferencing, remote patient monitoring and electronic messaging. With a tablet or smartphone, patients can virtually see doctors or specialists across the state. With mobile apps, patients can monitor a chronic condition and send real-time data to doctors for assessment and follow-up. This not only brings quality care to rural patients, but it also saves patients and caregivers time and money.
As the state’s largest group of public health clinics and hospitals and doctors engaged in telehealth, California Telehealth Network has seen it accelerate considerably over the last two years. Our 450-plus sites report telemedicine consultations have increased by more than 60 percent over the past year. Thousands of patients in rural communities such as Alturas, Brawley, Portola, Ridgecrest and even Catalina Island can see a specialist without ever leaving their local community.
To continue this momentum and increase access and quality of health care in rural communities, it is crucial that providers have access to modern communications networks. We must encourage our elected officials and policymakers to continue investing in broadband and advanced technologies that will help level the playing field for rural areas and lower health care costs for the entire state.
Already, 96 percent of California has broadband access. We need to stay focused on reaching the rest of the state. The future of healthcare is clear. Everyone should have access to that future.
Eric Brown is CEO of California Telehealth Network.
Maggie Cabrey | December 14, 2016
(Techwire) -- As technology becomes more integrated in our everyday lives, it seems the line separating those who have Internet access and the individuals who don’t is becoming more apparent. Looking to help close this digital divide, the University of California-Riverside (UCR) plans to open a new Center for Broadband Policy and Digital Literacy.
The university is the only UC in inland Southern California, a rural-next-to-urban region where the the divide is especially evident. Part of UCR’s School of Public Policy, the Center for Broadband Policy and Digital Literacy will tackle digital inclusion issues occurring in the inland area and assist the California Emerging Technology Fund (CETF) by expanding broadband policy research in the state.
In development since early 2015, the center was co-founded by Lloyd Levine, president of Sacramento-based consulting firm Filament Strategies, and university Dean Anil Deolalikar. Levine is a former state Assemblymember.
In an interview with TechWire, Levine spoke on the project’s progress, future steps and the purpose behind building a Center for Broadband Policy and Digital Literacy.
“I see us providing great benefit to policymakers by providing real-world scientific research on exactly what the digital divide is and what it means to be on the wrong side of the digital divide,” Levine said.
Kammi Foote | November 30, 2016
Inyo County—a county of 10,000 square miles that contains Death Valley and three monumental mountain ranges—is both the second-largest county by area and the least populated by density in California. That is why high-speed Internet access was crucial to civic engagement in the November 2016 election.
Since 2014, the Inyo County Elections department has worked on several projects to enhance accessibility of public information. We have collaborated on a grant-funded project with ELECTricity to create a new mobile friendly website (http://elections.inyocounty.us/) at no cost to Inyo County citizens.
And we have added numerous no- or low-cost features to this website, including the ability for voters to verify that they are registered to vote in Inyo County, a tool to look up their polling place and see what’s on their ballot using their address, confirm that their mailed ballot was received and an interactive way to find out who their elected representatives are.
The fact is rural communities can face significant barriers to civic participation. Without easy access to online information, less people can connect to their government. Fortunately, that is not the case in Inyo County.
In the weeks leading up to the November 8 Presidential Election, the Inyo County election website received over 7,000 individual visits, including 2,641 on Election Day. That may not seem like a lot, but Inyo County has only 10,000 registered voters. This means that over half of them likely used our online services during this election.
Making voting information available online is one part of the equation, but voters also need to have a reliable way to access it.
Inyo has been wired for the last two years because of the Digital 395 project—so named because it runs along Highway 395—a 583-mile fiber optic network built from Barstow, CA to Carson City, NV. According to the California Public Utilities Commission, Digital 395 is slated to connect 28,127 households.
Digital 395 would not have been possible if the state hadn’t come up with a public-private mechanism in 2007 to pay for the broadband infrastructure that now runs through our county. That mechanism is the California Advanced Services Fund (CASF).
The CASF was established to affordably support the deployment of broadband to unserved and underserved areas of California. To date CASF has funded 57 projects and reached 300,000 households, but the California Public Utilities Commission program will be out of funds after it approves 14 pending projects. There are, however, many more than 14 broadband projects in California in need of funding.
To help meet this need, a network of civic organizations and legislators has launched an effort entitled “The Internet For All Now Act” to expand the adoption of broadband in California. If successful, this effort could help Inyo County’s most remote communities to be online and able to participate in our digital democracy.
Santa Rosa Press Democrat
Tom West | November 20, 2016
For most Californians, getting high-speed internet at home takes about a week. You figure out which company provides broadband and at what cost, make an appointment for service installation and get connected.
But in rural Sonoma County, that process has taken 500 residents along Joy Road four years — and the reasons have everything to do with the high cost of broadband infrastructure and the way telecom companies avoid providing high-speed internet service in sparsely populated areas.
Although the greater Joy Road area will soon get broadband, thanks to a $7.7 million infrastructure grant from the state Public Utilities Commission’s California Advanced Services Fund, the story of Sonoma County’s “Gigafy Occidental” project is typical of what rural residents face throughout the state. It is also an allegory about the need to subsidize high-speed internet infrastructure in rural areas.
In September 2012, residents of Joy Road — a beautiful redwood-dotted area southwest of Occidental — met to discuss their high-speed internet problems. Concern was growing that because it was impossible to download or upload documents for work or school, people were moving out and home values were dropping.
The residents, who became known as Connect Joy Road Area, launched a two-pronged attack: one on the area’s internet service providers, which had been avoiding broadband service requests; and one on the California Public Utilities Commission, which reported that the Joy Road area already had high-speed internet service.
You might ask: Why would the CPUC claim such a thing? Answer: Because its maps are based on faulty data reported by the large telecom providers.