Having An Affordable Home Internet Connection is Critical to Stay Informed
During the COVID-19 Emergency

Emergency Broadband Benefit (EBB)


Apply Today



Emergency Broadband Benefit (EBB) is a limited-time benefit for low-income consumers that will show up as a credit on your bill for High-Speed Home Internet and could pay for computing device. The U.S. Congress and President established this benefit in 2021 because of the COVID-19 pandemic emergency. EBB may be valid for 6 months. 

Broadband is the technical term for access to the Internet.  Both words are used and both mean access to the Internet. 

Eligible Consumers Can Receive

  • Up to $50 per month on Home Internet service 
  • Up to $75 per month for households on qualifying Tribal Lands
  • One-time discount of up to $100 for a computer or a tablet (offered in California by human-I-T when buying their broadband service) 

Steps To Receive Your Benefit 

Step 1:
Check If You Qualify for the Emergency Broadband Benefit
See if your household fits into any eligible categories below
You can keep your Lifeline benefit for a mobile phone and get the EBB for a discount on your home Internet service.

Step 2:
Apply for the Emergency Broadband Benefit (see link below)
Choose how you want to apply and submit all necessary documents 

Step 3:
Find a Broadband Provider Near You 
Use the search tool to find a company that offers Emergency Broadband Benefit discounts 

Step 4:
Make A Choice Before EBB Ends 
Your Internet Service Provider (ISP) will notify you about 30 days before EBB ends.  This means EBB will NOT be applied to your next bill.  You will need to choose to (1) continue with your existing service at market rate or (2) switch to the affordable Home Internet plan.  If you do not make a choice the ISP will disconnect service at the end of the billing period.  You can choose any company.  ISPs cannot require a waiting period before changing your service when you are in the EBB Program.  Make your choice before EBB ends.


*Limited time benefit for free Home Internet

Begins May 12, 2021

Click to Download EBB Flier in English

Chinese (traditional), Chinese (simplified)

Korean, Vietnamese

Overview and Qualifications

To qualify for the Emergency Broadband Benefit Program, at least one person in your household must meet one of the criteria listed below: 

Participant in the FCC’s Lifeline Program
Household with a child enrolled in the National School Lunch Program (NSLP) 
Recipient of CalFresh (food stamp) or Supplemental Nutritional Assistance Program (SNAP) 
Recipient of Medi-Cal or Supplemental Security Income (SSI) 
Student with a Pell Grant 
Recipient of Federal Public Housing Assistance 
Household income under $49,000 a year 
Participant in a Home Internet provider’s existing low-income program 
Participant in Tribal Programs for Residents on Qualifying Tribal Lands 
Recipient of the Bureau of Indian Affairs General Assistance 
Recipient of Tribal TANF 
Participant in Tribal Head Start (must meet relevant income qualifying standard) 
Recipient of a Food Distribution Program on Indian Reservations 






Prepare Now

Click here to see what documents you need to submit as proof of eligibility


Click to Download EBB Flier in English

Chinese (traditional), Chinese (simplified),

Korean, Vietnamese

Where to Apply

Apply Today



Apply by Mail – Print an application in English or Spanish (instructions also available in 8 additional languages).  Complete the application and send with proof of eligibility to: 

Emergency Broadband Support Center 
P.O. BOX 7081 
London, KY 40742 


Application Process 

1. Complete EBB Program application first with any supporting documentation required for the application. 

2. Once approved, contact a participating Internet Service Provider toll Free
833-511-0311 or [email protected] or call a California Community Organization, Toll Free 1-866-696-9748





For information on long-term existing low-cost affordable Home Internet offers and computers visit: 







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